ROYAL TREATMENT INSTALLS
In the 21st century, customers are savvy. Powered by the internet, modern day consumers are knowledgeable, prepared, and expect nothing less than top quality customer service. We at Royal Renovators do not try to outsmart customers. Rather, we focus on the customer, because that is the reason we are in the industry–to serve our customers. A perfect installation means nothing if the customer is not satisfied. To keep our customers satisfied, we start with a friendly, no-pressure sales process. Our estimators are educators, conducting free inspections and offering price quotes good for the future, so our customers can compare our offer to other estimates. The pre-install inspection process is also our way of keeping customer satisfaction high. Before our installation, our crew prepares to remeasure, recalculate materials, and speak with each customer multiple times before the installation day, that way there are no miscommunications and everything goes smoothly come the day of. Finally, our office staff is ready and available every day of the week to answer questions, in a friendly professional manner.