Top-Rated Queens Roofing Contractor With 35+ Years of Experience

  
 
 
 
  
 
 
 Royal Renovators Inc.
  
 320 Google reviews 
 
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 Angel Castro 
 
0 days ago
 
 
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Choosing this team turned out to be a good practical decision. The process was simple, the communication was reliable, and the work stayed organized. I never felt like I had to supervise every detail. I would be comfortable calling them again.
  
 
 
 
 
 
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 Mariya k 
 
4 days ago
 
 
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One of my messages was initially missed, so I had to follow up. Once I reached someone, the question was answered quickly and communication improved. The rest of the project proceeded without any problems. Everyone remained professional and courteous. The minor communication issue was handled well.
  
 
 
 
 
 
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 Richard Glover 
 
5 days ago
 
 
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+0
Disappointing Service, Dismissive Treatment, and a Complete Lack of Follow-Through

Royal Renovators replaced our roof in 2022. When we began experiencing issues with rainwater and the gutters, I contacted the company on August 31, 2026, to have the problem evaluated and determine whether the necessary repairs would be covered under our warranty.

A technician arrived on September 4. Since it wasn't raining during his visit, I explained the issues and provided photos and videos documenting the problems, along with another roofer's professional assessment of the work that needed to be done.

Rather than offering any meaningful guidance, the technician was dismissive and seemed more interested in questioning why I hadn't called sooner. When I explained that the problem had been occurring for over a year, he responded with something to the effect of, "Why did you wait so long? You people just don't take care of your houses." As a Black American homeowner, I found that remark particularly troubling. I can't speak to his intentions, but the language, tone, and assumptions behind that statement were offensive. He even suggested that I should simply have the other roofer do the work when I informed him I was interested in knowing if the work was covered under warranty.

Before leaving, he told me a senior technician would need to evaluate the situation to determine whether the repairs were covered under warranty. But effectively the last I heard from Royal Renovators.

After receiving no follow-up, I reached out on September 17. The technician assured me he would "get back to me shortly." He didn't. I subsequently called the office on October 17 and texted the technician again on October 5. Still nothing.

More than two months after my initial call, I have received no determination regarding my warranty, no follow-up evaluation, and not even the courtesy of a response.

Ultimately, I hired another roofing company that was responsive, professional, and willing to do the work.

What makes this experience especially disappointing is that Royal Renovators wasn't a company I was contacting for the first time. They had installed our roof just four years earlier. I was an existing customer asking a reasonable question about work they had performed and a warranty they had provided.

I understand that not every repair is necessarily covered under warranty. I would have accepted an honest assessment either way. What I cannot accept is being spoken to disrespectfully, repeatedly ignored, and left without answers.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Ethan DiPasquale 
 
7 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
We collected several estimates before making a decision. Royal Renovators Inc stood out because the information was clear and the conversation never felt like a sales pitch. They gave us time to consider everything without repeated follow-ups. Once we moved forward, scheduling was simple, and the work was handled professionally and efficiently.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Joseph Appelbaum 
 
10 days ago
 
 
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Royal Renovators Inc made a potentially stressful project feel manageable. Information was presented clearly, and communication remained reliable. The work was handled professionally from start to finish. I’m glad we chose them.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Ed Moy 
 
10 days ago
 
 
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Nearly a decade ago, Royal took care of a house my father owned, a complicated job which they fulfilled to 100% satisfaction, including after-project "fixes" they took care of right after I messaged them. A younger Sean's work as project mgr. then already "sold" us for any future needs.

Now, in 2026, the roof replacement which was recently completed, also turned out to be complicated, first by waiting for the skies to clear. Several weeks after a first late summer estimate visit, within the first hour of the first day, they discovered an unexpected problem (which my family was prepared to pay for and), that Royal solved.

A one afternoon job became a three day project that was done to perfection. 100+% Anna and Scott, our project mgr. "contacts", the foreman Juan, mechanic specialists David and Armando, and the rest of the team (including an expert dump truck driver who knew how to thread a needle, parking the truck in narrow driveways), took care of everything, and was very respectful of our next-door neighbors' space (and made sure they kept them clean).

They worked from very early to sundown, over three days, to give us a roof that could last three (or more) decades.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Alany Pellot 
 
11 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Our experience was positive at every stage. The estimator from Royal Renovators Inc was informative and never made us feel pressured. Scheduling was easy, and we received confirmation before the work began. The crew was polite, prepared, and focused. Cleanup was handled carefully afterward. We would recommend this team to others.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Zay Irv 
 
24 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Royal Renovators Inc’s price landed somewhere in the middle of the estimates we received, but what stood out was how clearly the scope was explained and what was included. We didn’t feel like we had to guess which items might appear later. The replacement work was completed carefully, and the final invoice was close to what we expected. I feel we received fair value and confident recommending them
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 nahelly hernandez 
 
26 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Our roof was more than 20 years old and losing granules every time it rained. We replaced it before a leak forced the issue. Most of the decking remained solid, which kept the project close to the estimate.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Rayvon 
 
28 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Another contractor accidentally punctured the roof while completing work on the upper wall. The damaged area was photographed, opened, and repaired so we had clear documentation for reimbursement. Moisture had not yet reached the insulation, which was lucky. The patch was completed before the next rain. I appreciated the quick response to someone else’s mistake.
  
 
 
 
 
 
 
 
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